I jumped on the AI train as soon as it arrived and I haven’t got off yet: I test it, follow how it evolves and look for new ways to make the most of it. I have watched it move from generative AI to agentic AI, with progress as astonishing as it is dizzying. Today it is part of my everyday life, from creating content to automating tasks with agents.
I feel we are facing something huge that opens up an incredible range of possibilities, and now is the time to catch up so as not to be left behind. However, I believe that using AI superficially is not enough. Real change comes when we integrate it deeply into everyday work and rethink how companies operate. It means sitting down to work out which part of the job machines handle better and where we, as people, bring real value — the kind no one can replace.
That said, I’m not entirely convinced by the term “artificial intelligence”. I prefer to speak of augmented intelligence: not an intelligence that replaces ours, but a tool that extends what we already know how to do —searching, organising, cross-checking, creating— without thinking for us. Judgement, context and empathy are still flesh and blood.
I do it mindfully: I prioritise the confidentiality of information and respect for regulation and ethics, and I always keep in mind the limits of the technology, the context and the need for human validation.
The more capable AI becomes, the more valuable the human side is:
judgement, empathy and the ability to understand people.