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Internal events that bring teams together

Context

The group’s business units operated almost like separate companies.

What I did

  1. Bringing the subsidiaries together

    I organised corporate gatherings of up to 50 people for department heads from different subsidiaries. The aim was to build ties, improve communication and bridge business units so they could share resources and achieve economies of scale.

  2. Caring for every detail

    I took care of both substance and form: the agenda and content of each session, logistics and timings, the venues, and those small gestures that make everyone feel welcome, such as a welcome gift chosen for each attendee.

Result

Attendees always praised the organisation and left the gatherings with a positive experience. Beyond the business synergies between units, the gatherings strengthened cohesion between people from different subsidiaries: key to wellbeing, a sense of belonging to the group and everyday collaboration.

What I take with me into CX

An experience is designed with each person’s experience of it in mind.
And sometimes the first people to look after are those on your own team.